Guides

Is pet insurance worth it? Reading the exclusions before you need them

The clauses that catch people out, and the questions worth asking before you sign anything.

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We do not sell insurance and we do not recommend a provider. But we do see, several times a month, the moment an owner learns their policy will not cover the thing in front of them. This is about avoiding that moment.

What it is for

Insurance is for the bill you cannot plan for: the cruciate repair, the snake bite, the foreign body surgery. It is not, in most policies, for vaccinations, dental work or the annual check. Buying it to cover routine care is usually a bad deal.

The clauses that bite

Read these sections first

  • Pre-existing conditions — anything noted on a record before the policy started, even if it resolved
  • Waiting periods — often 30 days for illness, six months or more for cruciate ligaments
  • Annual and per-condition limits — a $10,000 cap sounds generous until you meet an orthopaedic quote
  • Bilateral conditions — if one knee has been treated, the other may be excluded
  • Dental — frequently excluded entirely, or only for accidents
  • Age limits and premium increases as the pet gets older

The policy is cheapest the day you buy it and the pet is youngest. That is the day to read the exclusions.

Questions to ask

Is dental covered, and under what circumstances? Does the limit reset each year, or is it per condition for life? What counts as pre-existing? Can you choose your vet? How are claims paid — to you after the fact, or to the clinic directly?

Our honest view

For a young, healthy animal, a comprehensive policy taken out early and kept continuously is usually worth it, because the alternative is making a medical decision under financial pressure. For an older animal with a history, it often is not, and a dedicated savings account can be the better tool. Either way, decide before you need to.